CANCELLATION POLICY

If you are unable to make your appointment and are within the 24 time frame before your appointment, 50% of the service total will be charged to the card on file. No call No Shows will be charged 50% of the service total. LATE POLICY: Due to the nature of business, every minute counts in order for me to remain on schedule for all clients and provide the best possible results. There is an 8 minute grace period, and once the time hits the 9 minute mark, there will be an additional fee of $20 added to the appointment total. Absolutely no exceptions. No call/No shows (aka ghosting) happens when you fail to communicate you will be late or not able to come to your appointment. No call/No shows will not be tolerated and you will no longer be able to book appointments. You have an 8 minute grace period until you are considered a no-show. You will not be able to book any future appointments until any outstanding fees, including late arrival fees are paid. Please communicate with me if something happens! I understand emergencies come up and last minute changes out of our control, however my time, and my other clients’ time is just as valuable as yours. I will always try to work with you and find the best possible solution for us both.