CANCELLATION POLICY

If you are unable to make your appointment and are within the 48 time frame before your appointment, 50% of the service total will be charged to the card on file. No call No Shows will be charged 80% of the service total. LATE POLICY: Due to the nature of business, every minute counts in order for me to remain on schedule for all clients and provide the best possible results. There is an 5 minute grace period, and once the time hits the 6 minute mark, you may need to be rescheduled. Late cancellation fees apply. No call/No shows (aka ghosting) happens when you fail to communicate you will not able to come to your appointment. No call/No shows will not be tolerated and you will no longer be able to book appointments. You have an 10 minute grace period until you are considered a no-show. 80% of the services booked will be charged to the card on file. If the card declines, we will send you an invoice to be paid. You will not be able to book any future appointments until any outstanding fees, including late arrival fees are paid. Please communicate with me if something happens! I understand emergencies come up and last minute changes out of our control, however my time, and my other clients’ time is just as valuable as yours. I will always try to work with you and find the best possible solution for us both.